This policy applies to all private lessons, workshops, courses and social dances organised by Reeders Dance.
Please read the following cancellation terms before making a booking.
Private Lessons
Private lessons can be cancelled or rearranged without charge provided at least 24 hours’ notice is given.
Cancellations made with less than 24 hours’ notice, or failure to attend a booked lesson, will normally incur the full lesson fee.
Private Lessons at Hired Venues
Where a private lesson requires us to hire an external venue, cancellations made with less than 7 days’ notice will incur any hall hire costs that cannot be recovered.
If a lesson is cancelled with less than 24 hours’ notice, the normal private lesson cancellation charge will also apply.
Workshops
Workshop bookings can be cancelled for a full refund provided at least 48 hours’ notice is given before the workshop starts.
Cancellations made with less than 48 hours’ notice, or failure to attend, will normally result in the full booking fee being charged.
Courses
Course bookings can be cancelled for a full refund provided at least 48 hours’ notice is given before the first session of the course.
Cancellations made with less than 48 hours’ notice, or failure to attend, will normally result in the full course fee being charged.
Once a course has started, refunds are not normally available for individual sessions missed or for withdrawal from the remaining sessions.
Social Dances
Bookings for social dances are non-refundable if you are unable to attend or no longer wish to attend.
Bookings may be transferred to another person for the same event on a like-for-like basis, subject to any applicable booking requirements. For example, a leader’s ticket may only be transferred to another leader.
Please contact us before transferring a ticket so that we can update the booking details.
Cancellations by Reeders Dance
If Reeders Dance cancels a private lesson, workshop, course or social dance, customers will receive a full refund of any payments made for the cancelled service.
If an individual session of a course is cancelled and not rescheduled, a proportionate refund will be provided for that session.
If an event is rescheduled, customers who cannot attend the replacement date will be entitled to a refund.
General Terms
Cancellation notice must be received before the relevant deadline. Notice periods are calculated from the scheduled start time of the lesson, workshop, event or first session of a course.
All cancellation charges are subject to applicable consumer law and will not exceed the reasonable losses arising from the cancellation, taking account of costs saved and reasonable steps to reduce those losses.
Nothing in this policy affects your statutory consumer rights.
To cancel a booking or make an enquiry, please contact Reeders Dance through our website: https://reedersdance.co.uk/contact-us/
